FAQs


How do I register for Brand Box?

Simply [click here] and your request will be sent to the Entertainment One UK team. Please include your contact details and purpose for requesting access to the site. We will endeavour to send you your unique password and username within 24 hours.

How do I search for information on Brand Box?

If you know the title or the catalogue number of the product, the easiest way is to use the search engine that appears in the top left hand corner of each page. Simply type in the details and hit go!

Alternatively, you can search using the genre tabs on the left hand side of the page, or the A-Z listings that are specific to each genre.

I can’t find the product I need

This may be because the product in question is yet to be released or has been deleted. However, please [click here] to contact the Entertainment One UK team who will be more than happy to confirm the product’s status.

The information I need is not currently accessible

If you cannot access the information you require, please do not hesitate to contact the Entertainment One UK team by [clicking here], making sure to send exact details of what you require and the purpose.

Why is there more than one version of some titles?

Some titles have been releases in different formats. For instance, Ong-Bak has rental and retail specific packages for which the technical details vary. This means that they need to be entered twice in order to differentiate the versions. If you are unsure which version you require, please refer to the product data for the title in question. If still unsure, please contact the Entertainment One UK team by [clicking here].

What is a Special Collector’s Edition?

A SCE is normally a double disc version of a film previously released on single disc by Entertainment One UK. This will generally contain more bonus features.

What is a Platinum Edition?

Like Special Collector’s Editions, PE’s are double disc versions of titles previously released as single discs. PE’s only appear within Entertainment One UK’s Asian cinema catalogue – namely the Hong Kong Legends and Premier Asia brands.


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